Author Archives: The Elite Geek

Shonky Customer Service / Support

A lot of us have had it before, the company that can’t do anything right, or the company that just annoys you in anything they do. Many users are simply tolerant of this, and put up with it. I base … Continue reading

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Labor’s FTTN plan, bringing the future sooner

According to some popular media outlets, they currently claim Labor’s FTTN proposal brings the future to us today. I disagree, not entirely, but I disagree, here’s why. Many other countries have FTTN networks. Technology is moving at a rapid pace … Continue reading

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Failure to Act is Negligence

Here’s an interesting thought. If you are alerted to investigate and cease activities, either you, or someone who pays you to service them, and you don’t do anything to stop them from further activities, are you liable, for assisting the … Continue reading

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Another not so big win for Labor (in NSW)

Labor has won the State election today in NSW. We have yet another 4 years of Morris Iemma. Let’s see if he actually comes good on the promises. His campaign consisted mostly of “it’s been work in progress, let’s keep … Continue reading

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Script Kiddie at it again

One host I am with seems to be a target of some kid that holds a personal issue against the company. A few weeks ago, the kid researched an exploit in Kayako Support Suite, a web based support software application, … Continue reading

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NSW Stupid Registration Prices

Here is something I would like addressed within the next election: Registration costs and CTP. In QLD, to Register a V6 Commodore, you are looking at $680. In NSW, Under 25, Register the same V6 Commodore, you are looking at … Continue reading

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Labor broadband plan (next budget deficit starter)

Labor has a plan, to bring everyone, nationally, 12Mb/sec broadband using fibre to the node. Not a bad idea, and at a cheap enough cost. I’m sure the extra %age that can’t get anything faster than 8Mbps for extortion prices … Continue reading

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Raising a child, is it hard? Or is it?

Contrary to popular belief, I form the opinion so far, that raising a child isn’t exactly “hard”. It simply requires common sense. The tasks involved aren’t somewhat difficult, for example, you change a nappy regularly, you feed the child when … Continue reading

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HOWTO: Log a kernel panic.. It can be done!

Ever find yourself in a position with a server which you can’t watch a kernel panic on, and wonder, how the hell can I find the cause of this issue, with no access to the console, and no way of … Continue reading

Posted in Linux | 2 Comments

Care of Property

One point that comes to mind is the maintenance and care of property, be it a rental property, someone elses property, or your own! My point is to show that care of peoples property is just as important as care … Continue reading

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Paper gone to waste. Who’s responsible? The Giants.

What businesses waste the most paper, and why? Interesting question.. Here are some on a short list: 1. Telstra. A $22.00 bill doesn’t require 5 pages. 2. OTEN (TAFE NSW). A majority of the paper they send out can actually … Continue reading

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The Almighty Whirlpool Hard at Work

I wrote recently of a issue about Netspace, where we were shaped since the 10th of March, incorrectly, due to a system stuff up. Since that time, I’ve continued to be on Netspace’s rear, trying to get a resolution to … Continue reading

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Stone Age Online Systems

Since my move in early February, Netspace have gone from good, to… hopeless. I created a thread about the problems with moving, here: http://forums.whirlpool.net.au/forum-replies.cfm?t=687866 What happened at that point was Netspace incorrectly provisioned my service as a 512/512 service, instead … Continue reading

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Netspace Stuff Ups Continue – no resolution

I’m appauled at Netspace’s recent stuff up and the length of time its taken them to even have an “adequate” look at it. You see, we are on a 20 + 20GB plan, and have only used 10GB + 10GB … Continue reading

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HOWTO: Configure a Linksys SPA-3102 ATA to a VoIP Provider on ADSL

Here’s a full guide on how to setup a Linksys SPA-3102 VoIP ATA to use a VoIP Provider for ADSL Connections, step by step. Place the SPA-3102 in a place that’s convienient for you, generally next to your ADSL modem … Continue reading

Posted in Networking, VoIP | 22 Comments

Bigpond’s Supplier is NOT Telstra Wholesale

A question on a lot of minds is, with the cost of backhaul to Tasmania being so expensive (up to 30 times more expensive, compared to backhaul from Melbourne to Brisbane, Adelaide or Perth), how is Bigpond offering plans that … Continue reading

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Effective ISP Advertising

Here’s a simple way for ISPs to increase their customer base.. Imagine advertising a cost / value comparison? So, the advertisement would play something along the lines of: Tired of waiting for downloads? Tired of paying too much for “fraudband” … Continue reading

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Netspace Issues Again. They haven’t disappeared yet

I moved a little while ago, sticking with “reliable”, “World Class Customer Service” ISP, Netspace Online Systems. The name says it all, your System, Online. They do live up to that. Fantastically. The issue they don’t live up to is … Continue reading

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HOWTO: Set Dial Tones / DTMF Tones on the Sipura / Linksys devices

Some people seem to have this problem, they push buttons on their handset, and their ATA isn’t registering the tones, on the push button tone system (DTMF). Like Phone Banking for example, or choosing menu options. The solution is rather … Continue reading

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Script Kiddies and Development Bugs

Servers Australia was a victim of a 10 year old script kiddie (or the equivilent in brain dead individuals). The script kiddie spammed the client base of Servers Australia through a bug in the Kayako Support System, sending messages that … Continue reading

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Shhhh!

It’s about time a certain company got a reply, telling them to stop spewing rubbish. It’s all I’m saying.

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Whirlpool Survey Results, and Bad News for Wild I&T

Today, I have yet more to say on Broadband. The Whirlpool Survey results for the 2006 year have been finished, they are located here. The leaders with regard to value, speed, and service seem to be Internode and iiNet. Internode … Continue reading

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Government with huge broadband announcement

Apparently the Federal Government is said to be announcing something ‘substantial’ about Australian Broadband Infrastructure. My guess at the moment is it’ll be some of the Broadband Connect funds being decided on how they would be spent (or at least … Continue reading

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Music to my ears (or not)

I promised in my last entry that I wouldn’t talk about some topic or something, so that isn’t going to happen tonight. Nope. No discussion on a particular topic. I like varieties of music. I’m not really for or against … Continue reading

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VoIP and PSTN Failover

The question remains, will PSTN still have life in it, after VoIP gains greater than 50% market capitalisation? Previously, I have stated that my current stance on this is the PSTN should be always used where appropriate, due to calls … Continue reading

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Updates – gone wrong

Using open source, and collaborated source is great. It’s a group effort, supporting a group cause. There’s a downside though. What happens when a function in a module or application changes names in a version? Why change name? Well, unfortunately, … Continue reading

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Happy Birthday to me!!

It was my birthday today, and it was great. I got spoiled ;). The presents consisted of many new additions: 2x 17″ LCD monitors! I’m happy with that 🙂 It’s fan-bloody-tastic. I’ve changed resolution to 1280×1024, and its great. I … Continue reading

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ADSL2+ in Gosford, other exchanges to follow

Some while ago, Exetel Communications published an ADSL2+ DSLAM list, from upstream supplier Optus. That list showed some local exchanges on it (to my amazement!!): Gosford / Saratoga Jan-07 SRTA NSW Gosford / Woy Woy Jan-07 WOYY NSW Gosford/Avoca Beach … Continue reading

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The Netspace Moving Saga continues

I don’t like sequels, because in a lot of cases, they overdo it, or do something different that makes the original look that MUCH better. Sometimes sequels are good, and the results turn to be better then expected. Anyway, here … Continue reading

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OzVoIPStatus: Provider Status Logo

I got a designer I know (maty, you legend), to design a logo for users to display on websites about their providers VoIP uptime statistics on OzVoIPStatus. The logos, pictured below, aren’t the finals, however, we are interested in criticism … Continue reading

Posted in VoIP | 8 Comments